Guarantee Page

Vuduprint stands behinds the quality of its products and service. If you are not satisfied with your purchase from us, simply contact Customer Care within 14 days from the date of your purchase and subject to the following criteria we will refund the full price of the product in question, excluding postage and processing costs.

Vuduprint products are made-to-order with the best quality materials possible using our state-of-the-art digital printing equipment.

Vuduprint takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:
  • Spelling, punctuation or grammatical errors made by the customer.
  • Inferior quality or low-resolution images uploaded by the customer.
  • Design errors introduced by the customer in the design creation process.
  • Errors in user-selected options such as product type or size.
  • The image that was uploaded into the system is not what you wanted to print.
  • Shrinkage of the Garment in the wash.
  • Delivery timeframes by the shipping agent.
  • Design printing and size variations by up to 10 percent.
  • Garment colour variations by up to 10 percent.

Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, Vuduprint does not proof documents created by its customers prior to processing.

If you would like Vuduprint to assist you with your artwork / design, then email us (info@vuduprint.com) first. Additional fees apply for this service.


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